{"id":9075,"date":"2021-09-03T09:47:06","date_gmt":"2021-09-03T09:47:06","guid":{"rendered":"https:\/\/m-path.io\/manual\/?post_type=ht_kb&p=9075"},"modified":"2026-02-09T12:55:59","modified_gmt":"2026-02-09T12:55:59","slug":"how-can-i-allow-notifications-for-m-path-on-my-phone","status":"publish","type":"ht_kb","link":"https:\/\/app-manual-wp-001-atfsdabuggg7fzdq.germanywestcentral-01.azurewebsites.net\/knowledge-base\/how-can-i-allow-notifications-for-m-path-on-my-phone\/","title":{"rendered":"How can I allow notifications for m-Path on my phone?"},"content":{"rendered":"\n

m-Path needs internet access to receive notifications (WIFI or broadband cellular network such as 4G). Notifications should be allowed on the phone to receive notifications.<\/p>\n\n\n\n

Android<\/h2>\n\n\n\n

Notifications are normally automatically enabled when you open m-Path for the first time for all Android versions <=13. For Android 13 and above, users need to give permission for notifications when they open the app for the first time. To check if notifications are allowed on Android 13 and above users need to go to Settings -> Apps -> m-Path. Here Notifications should should be allowed. <\/p>\n\n\n\n

Enable notification sound on your android <\/h3>\n\n\n\n

Many Android phones have different settings. Not all underlying tips will be directly applicable on each phone.<\/p>\n\n\n\n

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  1. Make sure ‘do not disturb’ is off. Swipe down from the top of a Home screen and make sue Do Not Disturb is off.<\/li>\n\n\n\n
  2. Make sure to enable notification sounds in general on your phone (i.e. make sure that you hear a sound for other apps too). Go to Settings > Sounds (or Sounds and Vibration) > make sure all volumes are on loud (specifically notifications if you can choose that). <\/li>\n\n\n\n
  3. If you still hear no m-Path notification sound it may help to change the default notification sound. Go to settings > Sounds (or Sounds and Vibration) > Change notification sound (on some phones you first have to go to advanced). On some phones you can go to Apps > select m-Path > Try to change notification sound for m-Path specifically.<\/li>\n<\/ol>\n\n\n\n

    iOS (iPhone)<\/h2>\n\n\n\n

    The first time you open m-Path you will be asked to enable notifications. Here you have to click Allow.<\/p>\n\n\n

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    \"\"
    Click ‘Allow’.<\/figcaption><\/figure><\/div>\n\n\n

    If you didn’t click Allow or forgot if you did, you can enable notifications as follows:<\/p>\n\n\n\n

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    \n

    1) Go to Notifications<\/em><\/h4>\n\n\n
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    \"\"<\/figure><\/div><\/div>\n\n\n\n
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    2) Go to m-Path<\/em><\/h4>\n\n\n
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    \"\"<\/figure><\/div><\/div>\n<\/div>\n\n\n\n

    3) Enable notifications and make sure ‘Sounds’ is on.<\/h4>\n\n\n\n
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    \n
    \"\"<\/figure><\/div><\/div>\n\n\n\n
    \n
    \"\"<\/figure>\n<\/div>\n<\/div>\n\n\n\n

    Enable notification sound on your iPhone<\/h3>\n\n\n\n

    1) If your device has a Ring\/Silent switch, move the switch forward\u2014toward the device’s display\u2014so that orange isn’t showing. If you’re using an iPad, you can also swipe down from the top-right corner to view Control Center and make sure that Silent Mode is off.<\/p>\n\n\n

    \n
    \"\"
    f your device has a Ring\/Silent switch, move the switch forward\u2014toward the device’s display\u2014so that orange isn’t showing.<\/figcaption><\/figure><\/div>\n\n\n

    2) Open Settings > Focus > Do Not Disturb and make sure that Do Not Disturb is off.<\/p>\n\n\n\n

    3) Go to Settings > Notifications > m-Path > make sure Sounds is on.<\/p>\n\n\n\n

    4) Make sure to turn your sound volume up (test if you can hear notification sounds of other apps).<\/p>\n\n\n\n

    Late notifications<\/h2>\n\n\n\n

    Sometimes notifications arrive later then scheduled. This can have several causes:<\/p>\n\n\n\n