{"id":6757,"date":"2021-08-31T12:33:22","date_gmt":"2021-08-31T12:33:22","guid":{"rendered":"https:\/\/m-path.io\/manual\/?post_type=ht_kb&p=6757"},"modified":"2025-03-04T18:11:36","modified_gmt":"2025-03-04T18:11:36","slug":"scheduling-interactions","status":"publish","type":"ht_kb","link":"https:\/\/app-manual-wp-001-atfsdabuggg7fzdq.germanywestcentral-01.azurewebsites.net\/knowledge-base\/scheduling-interactions\/","title":{"rendered":"Scheduling interactions"},"content":{"rendered":"\n

Scheduling a questionnaire<\/strong><\/h3>\n\n\n\n

We will now demonstrate how to schedule a questionnaire three times a day (at 10 AM, at 2 PM and at 4 PM) for the following two weeks, starting at Monday.<\/p>\n\n\n\n

Manually fill in schedule<\/h4>\n\n\n\n

To schedule individual notifications, click on the calendar around the time you want them to be sent. You can drag and drop the time boxes and adjust the beep properties<\/a> by clicking on a box.<\/p>\n\n\n\n

Automatically fill in schedule<\/h4>\n\n\n\n

Instead of manually filling in each day, you can choose to fill in the schedule by extending the last day (that you have just created). Click on  fill, choose Extend last day<\/em>, and indicate the number of days to be filled.<\/p>\n\n\n\n

Use a protocol<\/h4>\n\n\n\n

If you are interested in using the same schedule for multiple clients, you can make use of a protocol. You can think of a protocol as a schedule for a fictional client that you can later copy to different real clients. Protocols exist of a combination of interactions\/questionnaires and a schedule. However, the use of a protocols is rather complex and is therefore explained in a separate article about protocols<\/a> .<\/p>\n\n\n\n

Creating and using protocols are premium<\/a> <\/strong>functions.<\/p>\n\n\n\n

\n
Learn more about protocols<\/a><\/div>\n<\/div>\n\n\n\n

Randomisation<\/h4>\n\n\n\n

If you want your notifications to be sent out at random times, you can check the Randomisation<\/em> box in Beep properties<\/a><\/em>. <\/p>\n\n\n\n

E.g. you want to send your client 10 notifications per day at random times (between 9 AM and 7 PM). You divide your day in 10 timeblocks of one hour and click on randomisation for every block.<\/em><\/p>\n\n\n\n

\n
\n
\"\"
10 randomised interactions.<\/figcaption><\/figure><\/div><\/div>\n<\/div>\n\n\n\n

Your client could possibly receive a notification at 09:59 AM and already another one at 10:01 AM, because these are two different timeclocks. Therefore it is a good practice to leave some space between two random blocks. For example, create a random block from 09:00 tot 09:50 and the next from 10:00 tot 10:50. If necessary, you can vary the place of the gaps over days.<\/p>\n\n\n\n

Scheduling an applet<\/strong><\/h3>\n\n\n\n

For an applet you normally do not send notifications, so you do not have to schedule applets. Clients use an applet whenever they need to use it. <\/p>\n\n\n\n

To ask your client’s permission to add an applet, you could just send a notification, a text screen or a conditional question.<\/p>\n\n\n\n

Notification<\/h4>\n\n\n\n

When you add an applet and you click on Install as applet<\/em><\/a> your clients will receive a notification and can add the applet to their home screen. <\/p>\n\n\n\n

Text screen<\/h4>\n\n\n\n

You can announce the adding of an applet to a client by means of a text screen. To do so, follow these steps:<\/p>\n\n\n\n