{"id":5056,"date":"2021-08-26T08:13:39","date_gmt":"2021-08-26T08:13:39","guid":{"rendered":"https:\/\/m-path.io\/manual\/?post_type=ht_kb&#038;p=5056"},"modified":"2021-09-21T14:58:34","modified_gmt":"2021-09-21T14:58:34","slug":"follow-up","status":"publish","type":"ht_kb","link":"https:\/\/app-manual-wp-001-atfsdabuggg7fzdq.germanywestcentral-01.azurewebsites.net\/knowledge-base\/follow-up\/","title":{"rendered":"Follow up item"},"content":{"rendered":"\n<p>A Follow up item can be used to automatically trigger a questionnaire some time later. This is very useful for a burst design, where multiple follow up questionnaires can be planned after a certain event or behavior of the participant or client. After a questionnaire including the follow up question is answered, a new questionnaire, as described in the follow up, will be scheduled in the future. In this follow up question it is possible to specify the following:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Label:<\/strong> As with other question types, you can give the Follow up item a label.<\/li><li><strong>Delay:<\/strong> You can set the delay after which the follow up interaction will be send. If the delay is 0, the follow up interaction will be sent immediately.<\/li><li><strong>Follow up interaction:<\/strong> You can choose the questionnaire or interaction that will be triggered. This questionnaire should be a saved questionnaire (not a questionnaire in a new tab that has not yet been saved).<\/li><li><strong>Randomized delay:<\/strong> If the option <em>Randomized delay<\/em> is checked, the amount of delay will be randomized. However, the amount of delay will be limited by a minimum and a maximum delay. The minimum delay can be set in the <em>Delay (in minutes)<\/em> box, the maximum delay can be set in the <em>Maximum delay (in minutes)<\/em> box.<\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"391\" src=\"\/wp-content\/uploads\/2021\/04\/Capture-1024x391.png\" alt=\"\" class=\"wp-image-3309\" srcset=\"\/wp-content\/uploads\/2021\/04\/Capture-1024x391.png 1024w, \/wp-content\/uploads\/2021\/04\/Capture-300x114.png 300w, \/wp-content\/uploads\/2021\/04\/Capture-768x293.png 768w, \/wp-content\/uploads\/2021\/04\/Capture-50x19.png 50w, \/wp-content\/uploads\/2021\/04\/Capture-1536x586.png 1536w, \/wp-content\/uploads\/2021\/04\/Capture-60x23.png 60w, \/wp-content\/uploads\/2021\/04\/Capture-100x38.png 100w, \/wp-content\/uploads\/2021\/04\/Capture.png 1607w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Settings<\/strong><\/h3>\n\n\n\n<h4 class=\"wp-block-heading\">General<\/h4>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-outline is-style-outline--1\"><a class=\"wp-block-button__link has-text-color\" href=\"\/knowledge-base\/questions-general-settings\/\" style=\"color:#03a9f3\">General settings for all questions<\/a><\/div>\n<\/div>\n\n\n\n<h4 class=\"wp-block-heading\">Specific<\/h4>\n\n\n\n<h5 class=\"wp-block-heading\">Install as button<\/h5>\n\n\n\n<p>When the <em>Install as button<\/em> box is checked, the follow up interaction will be installed as a home button in the client&#8217;s app. Clients will receive the following notification. If they tap on <em>Allow<\/em>, a home button that contains the follow up interaction will be added to the home page of the app.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021\/08\/Schermafbeelding-2021-08-25-om-16.41.31-1.png\" alt=\"\" class=\"wp-image-5980\" width=\"288\" height=\"500\" srcset=\"\/wp-content\/uploads\/2021\/08\/Schermafbeelding-2021-08-25-om-16.41.31-1.png 461w, \/wp-content\/uploads\/2021\/08\/Schermafbeelding-2021-08-25-om-16.41.31-1-173x300.png 173w, \/wp-content\/uploads\/2021\/08\/Schermafbeelding-2021-08-25-om-16.41.31-1-29x50.png 29w, \/wp-content\/uploads\/2021\/08\/Schermafbeelding-2021-08-25-om-16.41.31-1-35x60.png 35w, \/wp-content\/uploads\/2021\/08\/Schermafbeelding-2021-08-25-om-16.41.31-1-58x100.png 58w\" sizes=\"auto, (max-width: 288px) 100vw, 288px\" \/><figcaption>&#8216;New button&#8217; notification.<\/figcaption><\/figure><\/div>\n\n\n\n<h5 class=\"wp-block-heading\">One time answer<\/h5>\n\n\n\n<p>When you check the box <em>One time answer<\/em>, clients will be allowed to fill in the follow up interaction only one time. If you don\u2019t check this box, they will be allowed to repeat the follow up interaction as much as they want.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><meta charset=\"utf-8\">Required<\/h5>\n\n\n\n<p>If clients lose internet connection while filling in the follow up interaction, their answers will automatically send together with the next interaction (when reconnected).<br>If you would like clients to know that their internet connection is lost, you can check the box <em>Required<\/em>. When this box is checked, clients who have lost connection, will receive a screen at the end where they have the choice between <em>Resend<\/em> or <em>Try again later<\/em>.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">Set reminder<\/h5>\n\n\n\n<p>You can also set a reminder for the follow up interaction. That way, if clients did not fill in the interaction, they will be reminded to complete the previous interaction. You can adjust the amount of time between the first notification and the reminder. The reminder notification will look different than the first notification.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">Set expiration<\/h5>\n\n\n\n<p>If participants are only allowed to respond to an interaction in a certain period of time, you can set an expiration. <meta charset=\"utf-8\">You can adjust the amount of time before expiration.<\/p>\n\n\n\n<p><em>E.g. If you send your interaction at 4 PM and set an expiration of one hour, the interaction will expire at 5 PM and clients will no longer be able to respond.<\/em><\/p>\n\n\n\n<h5 class=\"wp-block-heading\">Set other target client<\/h5>\n\n\n\n<p><a href=\"\/knowledge-base\/share-data-between-participants\/\">It is also <\/a><a rel=\"noreferrer noopener\" href=\"\/knowledge-base\/share-data-between-participants\/\" target=\"_blank\">possible<\/a><a href=\"\/knowledge-base\/share-data-between-participants\/\"> to trigger a follow up questionnaire in another client.<\/a> When you check the <em>Set other target client<\/em> box, you can choose a target client that is different from the client you created the initial interaction for. A client has to have added you as a practitioner in order to be the target client.<\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-info\">Once you&#8217;ve chosen another target client, the client you created the initial interaction for will no longer receive the follow up interaction. The target client will be the only one receiving the follow up interaction.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A Follow up item can be used to automatically trigger a questionnaire some time later.<\/p>\n","protected":false},"author":3,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[514,804],"ht-kb-tag":[739,279],"class_list":["post-5056","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-advanced-items","ht_kb_category-cool-stuff","ht_kb_tag-delay","ht_kb_tag-follow-up"],"_links":{"self":[{"href":"https:\/\/app-manual-wp-001-atfsdabuggg7fzdq.germanywestcentral-01.azurewebsites.net\/wp-json\/wp\/v2\/ht-kb\/5056","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/app-manual-wp-001-atfsdabuggg7fzdq.germanywestcentral-01.azurewebsites.net\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/app-manual-wp-001-atfsdabuggg7fzdq.germanywestcentral-01.azurewebsites.net\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/app-manual-wp-001-atfsdabuggg7fzdq.germanywestcentral-01.azurewebsites.net\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/app-manual-wp-001-atfsdabuggg7fzdq.germanywestcentral-01.azurewebsites.net\/wp-json\/wp\/v2\/comments?post=5056"}],"version-history":[{"count":15,"href":"https:\/\/app-manual-wp-001-atfsdabuggg7fzdq.germanywestcentral-01.azurewebsites.net\/wp-json\/wp\/v2\/ht-kb\/5056\/revisions"}],"predecessor-version":[{"id":8178,"href":"https:\/\/app-manual-wp-001-atfsdabuggg7fzdq.germanywestcentral-01.azurewebsites.net\/wp-json\/wp\/v2\/ht-kb\/5056\/revisions\/8178"}],"wp:attachment":[{"href":"https:\/\/app-manual-wp-001-atfsdabuggg7fzdq.germanywestcentral-01.azurewebsites.net\/wp-json\/wp\/v2\/media?parent=5056"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/app-manual-wp-001-atfsdabuggg7fzdq.germanywestcentral-01.azurewebsites.net\/wp-json\/wp\/v2\/ht-kb-category?post=5056"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/app-manual-wp-001-atfsdabuggg7fzdq.germanywestcentral-01.azurewebsites.net\/wp-json\/wp\/v2\/ht-kb-tag?post=5056"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}